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Cancellation policy

 

Cancellations 72+ hours before: Full refund

Cancellations between 24 and 72 hours: 50% refund

Cancellations within 24 hours: no refund

Special experiences: non refundable

 

How to reach us

  • Shuttle service from Catania: 1 ride per day between June 15th and September 30th (upon availability, booking required).  Click here for more info and bookings
  • By car, search "Etna Urban Winery" on Google or Apple maps. Do not attempt to search for our street address (will lead you to a wrong place)
  • By Taxi: Best option is Uber, search "Etna Urban Winery" as destination. If not available, pre-book the ride with Social Taxi Catania (whatsapp line +393420736541) and ask for a quote before the ride to triple check the price. One way fare from Catania is around 30 Euro
  • By bus from Catania: For morning tours, take the 8.15 AST bus from Catania Central Station to San Giovanni la Punta (30 minutes ride). For noon tours, take the 11am or 1pm ride. For afternoon tours take the 3.30pm one. Get off at San Giovanni La Punta main square, search "Etna Urban Winery" on Google or Apple maps and walk 15 minutes to the winery. Return buses at 1.35pm, 2.35pm and 3.15pm, 4.40pm and 5.20pm for daytours, and 9.40pm for evening tours. Timetable on http://www.aziendasicilianatrasporti.it:8080/

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